What to Know Before Going to Japan
When traveling to a country you’ve never visited before—or even one you have—it’s best practice to stay respectful of and embrace the customs, even if they’re foreign to you. Japan is known for its rigid culture of etiquette that can feel intimidating for travelers. While you’ll likely find that some of these customs aren’t followed by the younger generation or by all Japanese people, we encourage travelers to follow etiquette to the best of their abilities. Here is a list of our top things to know before going to Japan. You’ll find travel tips, culture and etiquette explanations, best practices for dining and visiting onsens, and some basic Japanese phrases for travel.
Japan Travel Tips
The following are our best tips for traveling to Japan. You’ll find both Japanese customs to be aware of along with some more logistical tips—all of which will help you have a smoother journey.
Pack light
Traveling in Japan involves lots of public transit like trains and subways, so it’s important to pack as light as possible. Hotel rooms can be small in Japan, especially in cities, so the fewer bags you have the better. A small carry-on-sized suitcase is your best bet—if you do check a larger suitcase, be prepared to lift it onto trains and do lots of walking with it.
Don’t tip extra
Unlike in the US, Japan doesn’t have a tipping culture. Instead, you’ll find that some restaurants add a service fee, no more than 10% or so, to the check. When dining out, don’t defy cultural norms by adding extra gratuity to your bill.
Medication must be marked
All prescription medication must be in its original prescription bottle—no unmarked prescription medication is allowed. And certain drugs that are available OTC in the US are illegal in Japan (like Nyquil, for example), so it’s worth familiarizing yourself with which medications you can and can’t bring into Japan.
Be prepared to carry out your trash
You won’t find many public trash cans in Japan. While convenience stores typically have garbage cans, they’re hard to find just out on the streets—so any trash you accumulate through the day you should be prepared to keep in your bag or pocket until you can find a trash can.
Carry cash
Since plenty of local shops and restaurants in smaller towns are still cash-only, make sure to carry Japanese yen in cash at all times. If you don’t get the cash from your bank before you go abroad, it’s easy to find ATMs in Japan. And when paying in cash (or with card), you don’t typically hand your currency directly to the cashier—instead, place it in the small tray at the register.
Expect to take your shoes off
Wear shoes that are easy to slip on and off, along with comfortable socks in good condition, since it’s customary to remove your shoes before entering homes, carpeted spaces, and even certain sections of some restaurants. This is one of the few rules for which the Japanese will not make allowance just because you are a foreigner. Slippers are usually provided in these instances, and sometimes you’ll even be provided with separate slippers for the toilet.
And be mindful of dripping umbrellas when entering a home, shop, or restaurant. Some establishments provide plastic covers for umbrellas. Make sure not to enter with a dripping wet umbrella without this cover.
Don’t blow your nose in front of other people
Refrain from blowing your nose in front of other people. In Japan, people only use paper tissue for this—like in other Asian countries, it is considered rude to blow your nose in a handkerchief and stuff it in your pocket afterward. And never blow your nose at a meal!
Don’t eat while standing or walking in the street
This one isn’t just because you won’t find a public garbage can to throw out your trash (though that’s a helpful deterrent)—in Japan it’s not common to eat while walking or standing in public. The only times you might find exceptions to this rule are for eating at a counter (e.g., ramen) or for eating ice cream in the street.
Don’t point your finger, foot, or chopsticks at people
If you have to indicate an object or direction to someone, wave your fingers with the palm downwards.
Small presents are appreciated (and in some situations, expected)
If you are visiting a Japanese friend or a business acquaintance, you’ll probably be given a small present. It’s good to bring something from the US to give in return for these occasions, like a souvenir with a phrase in English printed on it or a consumable item such as a local food specialty. Even if you don’t expect to meet a previous acquaintance, it’s nice to have some little presents for an occasional kindness you may be met with while traveling.
Avoid expressing your opinion too directly
In Japanese society, people have what they call honne (real opinion) and tatemae (public opinion). They will express the latter in most situations so as not to disturb the group harmony, while the former is said only to close friends or relatives. Harmony is the key value in Japanese society. They place great emphasis on politeness, personal responsibility, and working together for the universal good rather than the individual good. They present facts that might be disagreeable in a gentle and indirect fashion, and they see working in harmony as the crucial ingredient for working productively. They do not openly criticize, insult, or put anyone on the spot.
Be mindful of your non-verbal communication
In Japan, folks often rely on facial expression, tone of voice, and posture to tell them what someone feels. Frowning while someone is speaking can be interpreted as a sign of disagreement, and notice when you or others make certain gestures—for example, scratching or placing an open hand on the back of the head can mean someone telling you “no.” If you are approached by someone crossing their forearms or pointer fingers in an X shape in front of them, they are communicating that something is not permitted. And be mindful of your verbal communication, too—namely, don’t speak loudly in public to show consideration for those around you.
When possible, wait to be introduced—it can be considered impolite to introduce yourself. The traditional form of greeting is the bow. How far you bow depends upon your relationship to the other person as well as the situation. While the deeper you bow, the more respect you show, a foreign visitor may bow the head slightly since no one expects foreigners to generally understand the subtle nuances of bowing.
Japanese Table Manners
When dining either at a restaurant or someone’s house, you should be aware of Japanese dining etiquette and any ways in which it might differ from what you’re used to. Read on for the most important tips regarding table manners.
Don’t request substitutions
Unless you have an allergy or dietary restrictions, it’s considered rude to ask for a substitution or to ask for customized food as we do in the US, i.e. “Hold the dressing and no butter on my potato.” The harmony of the group should be prioritized, so this means enjoying the food offered to you in the way the restaurant presents it.
Know how to politely dine family style
In private households and certain restaurants you may share several dishes of food at the table rather than having your own individual dish. In such a case, move some food from the shared plates onto your own plate using the opposite end of your chopsticks (if you have used them already) or with special chopsticks that may be provided for this purpose. Do not stick your chopsticks vertically into a bowl of rice, as this is used in Buddhist funerary ceremonies, and do not pass food to someone else with your own chopsticks.
Slurp your noodles
Contrary to Western manners, noodles can and should be slurped. Likewise, bring bowls or plates up to your mouth rather than bending your head toward them.
Refill others’ glasses before your own
At a nomikai (e.g., while going drinking with colleagues at an izakaya), you should (re)fill the glasses of people around you when they’re empty, and they should do the same for you. If you want to refill your glass, start by serving other people. If you do not want a refill, do not empty your glass.
Wear socks to dinner when dining on tatami
When dining on tatami mats, like you might do at traditional inns, you’ll be seated at low tables on floor cushions atop woven straw tatami mats. Shoes are always removed in these instances, so make sure you’re wearing socks (that are in good shape).
Japanese Onsen Etiquette
A Japanese onsen is a hot spring and the bathing facilities around it. Onsen come in many varieties—some have traditional inns (ryokans) set up around them while some are for public day use, and they can be indoor or outdoor. Japan is full of natural hot springs, and there are some 3,000 onsen in the country that capitalize on the healing and relaxing properties of soaking in hot, mineral-rich waters. Below are the customs and etiquette you should be aware of before using onsen for the first time.
Shower before entering the bath
At both sento (public baths) and onsen (thermal springs) it’s customary to wash yourself before entering the bathing water since many people will use the same bathing water and because bathing is done completely naked.
Cool the water (slightly) if you have to
When you’re using an individual bath at an onsen, you might find that the water is quite hot—it’s often between 105 and 120 degrees Fahrenheit. If it’s too hot for you, you can add a bit of cold water, but not so much that it becomes tepid or the next person won’t appreciate it.
Use your robe and towel correctly
You’ll often be given a cotton robe, a yukata, at inns. You wear this to the onsen and around the inn, even to dinner at times. Make sure you cross it left over right in front, as the opposite way is only used to bury the dead. You will also receive a small, useful towel—you can use it to cover yourself in the outer bath area once you have disrobed, and to wash and dry yourself in the bathing area. But make sure it never touches the water—people typically place them on their heads or on the side of the bath while they’re in the water.
Know which dressing room to use
Usually the men’s room is on the left and has a blue curtain with “otoko” or “dono-sama” written on it. The women’s room is usually on the right, with a red curtain reading “onna.” If you are not sure, ask.
Check the onsen’s rules if you have tattoos
Traditionally, many onsen didn’t allow folks with tattoos. But over time, those rules have become much more relaxed. Before visiting an onsen, check the establishment’s rules on tattoos if you have them. Some places might be ok with small designs, some might permit you if you cover your tattoos with stickers, and some have no problems with tattoos (you’ll find this increasingly in more touristed areas). Still, some onsen prohibit tattooed guests from using the facilities, so it’s best to check.
Basic Japanese Phrases for Travel
While many Japanese folks, especially in cities, speak English, it’s best practice to know a few Japanese greetings or terms that’ll help you get by in a pinch—and that show respect for the culture you’re visiting. Read on for a handful of Japanese words to know for traveling.
konnichiwa (hello)
Konnichiwa means “hello” in Japanese, and the double letter “n” means to annunciate that syllable a bit longer than the others.
sayonara (goodbye)
This is pronounced “sah-yo-nah-rah”.
arigato gozaimasu (thank you)
This is the full phrase for “thank you.” You can shorten it to just “arigato,” but this is the equivalent of the casual “thanks” and is best used with just friends and family.
hai (yes)
iie (no)
This is pronounced “EE-yeh”.
sumimasen (excuse me)
This phrase is used to get someone’s attention when you’re trying to speak to them/ask a question, or to apologize. This is pronounced “soo-mee-mah-sehn”.
ohayo gozaimasu (good morning)
konbanwa (good evening)
o-jama shimasu (sorry for disturbing)
Say o-jama shimasu when entering someone’s house.
itadakimasu (bon appetit)
It’s polite to say itadakimasu (bon appetit, or thanks for the food) after receiving your food and before eating or drinking.
gochisousama deshita (thank you for the meal)
It’s also nice to say gochisousama deshita to your host or to the restaurant’s staff after eating or when leaving the establishment. It means “thank you, that was delicious,” or “that was a feast.”
Frequently Asked Questions
A Japanese onsen is a hot spring and the bathing facilities around it. Onsen come in many varieties—some have traditional inns set up around them while some are for public day use, and they can be indoor or outdoor.
Konnichiwa means “hello” in Japanese, and the double letter “n” means to annunciate that syllable a bit longer than the others.
Ryokan are traditional Japanese style inns. They’re known for their communal dining and bathing areas and their tatami matted rooms, and are found throughout the countryside in Japan, especially in hot spring areas. Here, guests (who are usually foreign visitors and Japanese travelers alike) can immerse themselves in traditional Japanese culture—sleeping on futons on tatami mats, enjoying local cuisine, and bathing in onsen. Some ryokan are affordable and no-frills, while others are upscale and pricey.